OpenAI announced that access to its chatbot service ChatGPT is allowed again in Italy after the company met the demands of regulators.
OpenAI restored access to ChatGPT in Italy after the company met the demands of the Italian Data Protection Authority, Garante Privacy.
In early April, the Italian Data Protection Authority, c, temporarily banned ChatGPT due to the illegal collection of personal data and the absence of systems for verifying the age of minors.
The Authority pointed out that OpenAI does not alert users that it is collecting their data.
At the time the privacy watchdog said that there is no legal basis underpinning the massive collection and processing of personal data to ‘train’ the algorithms on which the platform relies.
The Authority carried out some tests on the service and determined that the information it provides does not always match factual circumstances so inaccurate personal data are processed.
The Authority claims that ChatGPT exposes minors to inappropriate responses for their age despite the service being designed to respond to users aged above 13.
“OpenAI will have to comply by 30 April with the measures set out by the Italian SA concerning transparency, the right of data subjects – including users and non-users -, and the legal basis of the processing for algorithmic training relying on users’ data.” reported the press release published by Garante Privacy on April 14, 2023. “Only in that case will the Italian SA lift its order that placed a temporary limitation on the processing of Italian users’ data, there being no longer the urgency underpinning the order, so that ChatGPT will be available once again from Italy.”
Now OpenAI declared it has fulfilled the demands of the Italian data protection authority by an April 30 deadline, for this reason, the ban on the chatbot lifted.
“OpenAI, the US-based company operating ChatGPT, sent a letter to the Italian SA describing the measures it implemented in order to comply with the order issued by the SA on 11 April. OpenAI explained that it had expanded the information to European users and non-users, that it had amended and clarified several mechanisms and deployed amenable solutions to enable users and non-users to exercise their rights.” reads the press release published on April 28, 2023 “Based on these improvements, OpenAI reinstated access to ChatGPT for Italian users.”
Below the list of measured implemented by OpenAI:
Logging into the service, Italian users display the following message:
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